General Manager
Chaos Coordinator
Comedic Relief Therapist
Parking Lot Enforcer
General Manager
Chaos Coordinator
Comedic Relief Therapist
Parking Lot Enforcer
I’m the General Manager of Galpin Volvo
About Me
Hello! I’m Micael Johansson
I’m the General Manager at Galpin Volvo in Van Nuys, CA
Results-driven General Manager and executive leader with over 15 years of proven excellence in dealership management, variable operations, digital retail strategy, and team development. Track record of driving net-to-gross profitability, streamlining variable operations, and elevating customer satisfaction across high-volume automotive environments.
Dealership Operations & Governance • Variable & Fixed Operations • Digital Retail Strategy • Sales Team Leadership & Coaching • Inventory Management & Turn • Net-to-Gross Retention • Client Retention & CSI • Process Optimization
Direct all day-to-day dealership operations, variable and fixed operations alignment, sales performance, inventory management, and customer satisfaction metrics to ensure brand standards and profitability goals.
Managed sales floor operations, structured complex lease and retail transactions, coached sales teams, and optimized conversion across digital and showroom traffic.
Directed digital sales strategy, lead response protocols, and online customer acquisition workflows to expand digital market share.
Handled end-to-end internet sales pipelines, delivering client consultation, remote vehicle presentation, and closing support.
Managed digital inquiry pipelines and represented new and pre-owned vehicle inventories to online buyers.
Oversaw facility operations, managed multi-disciplinary staff, conducted utilization reviews, and facilitated clinical and family group sessions.
Managed corporate business development, media distribution accounts, and client relationship portfolios.
Get in Touch
-
Address:
California, USA -
Email:
adlard@example.com -
Phone:
+123 654 78900 -
Freelance:
Available
Contact Form